POLICIES

• THERE ARE NO REFUNDS. 

• ALL SALES ARE FINAL ONCE YOUR HAIR IS USED AND TAMPERED WITH (EXAMPLE: BLEACHED, DYED, CUT LACE, ETC). 

• STANDARD SHIPPING TIME IS 5-9 BUSINESS DAYS. 

• PLEASE GIVE YOUR ORDER 1-2 BUSINESS DAYS TO BE PROCESSED AFTER YOU PLACE IT.

• ALL PACKAGES MUST BE SIGNED FOR WHEN USPS DELIVERS IT TO YOUR RESIDENCE. IF NO ONE AT YOUR RESIDENCE IS ABLE TO SIGN FOR THE PACKAGE IT WILL BE REDELIVERED THE NEXT BUSINESS DAY. 

• YOUR ORDER HAS TO ARRIVE IN MY POSSESSION FIRST BEFORE IT GETS SHIPPED TO YOU. THEREFORE, YOU WILL NOT GET A SHIPPING CONFIRMATION EMAIL WITH A TRACKING NUMBER UNTIL IT HAS ARRIVED IN MY POSSESSION.

• ALL SHIPMENTS ARRIVE THROUGH USPS. YOU WILL BE PROVIDED WITH A TRACKING NUMBER IN THE EMAIL YOU PROVIDED AT CHECKOUT ONCE USPS HANDLES THE SHIPMENT. 

• IF YOU DO NOT PROVIDE YOUR WIG CAP SIZE IN THE NOTES AT CHECKOUT YOU WILL RECEIVE THE STANDARD WIG CAP SIZE WHICH IS A MEDIUM, SO PLEASE PROVIDE YOUR CAP SIZE. 

• WE ARE NOT RESPONSIBLE FOR ANY LOST OR MISSING PACKAGES, WHICH IS WHY SIGNATURE IS REQUIRED AT THE TIME OF DELIVERY. ONCE USPS HANDLES YOUR SHIPMENT IT IS OUT OF OUR CONTROL.

• SHIPPING MAY VARY.